Iboolo Frequently Asked Questions

The feature of iboolo dermatoscope:

High quality and affordable,iboolo factorty is located in China which can take the advantage of location. To utilized the source of raw material and seasoned technologies to develop equivalent to other high-end market dermatoscope.Iboolo dermoscopes are gradually spread worldwide because extensive audiences!

What is the difference of DE-4100 and DE-3100?

Both items are 10X zoom lens and naked eyes detection,but the DE-4100 additional function is support brightness adjustment.It enable dermatologist to better analysis the skin conditions based on brightness contrast.

Besides, DE-4100 is specially designed for naked eyes examine,as well keep a propriety eye-distance with the patients.It is obviously the images is much better on naked eye instead on camera.

What is the difference between DE-3100/DE-4100 and DE4100 PRO

On the latest launched pro series dermatoscope,we gave up the regular amber light to add the uv 365nm light.We endowed the device more valuable function to achieve a versatile medical instruments.

What device the iboolo dermatoscope fit?

We need to clarify that our dermatoscope does not contain app.Expect for 4100 and 3100,the others needs to work with the phone camera,ipad or camera etc...to present the image.

In particularly indicate,iboolo dermatoscopes are compatible with 98% phones from the market,basically achieved universality!

Tips to correctly use the dermatoscope:

Clean the dermatoscopes and camera before use.

Ensure the dermatoscopes are fully charged.

Ensure the dermatoscope contact cone is in contact with skin.

Adjust the dial to optimal condition.

Take servel images to save the best.

Better to disinfect after and before use.

What is the warranty and refund policy?

The warranty is 2 year.During the time,the maintenance is free if the equipment is damaged during normal use which without violently disassemble and others incorrect operate.

We have a 30-day return policy,your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging,that is eligible to refund!

We won’t bear the return cost if non quality issues!

 

For more questions,please without hesitation to reach out:contact@iboolooptics.com.

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